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Changing the User of a License

Licenses can be reassigned to new users, or in the case of multi-machine licenses additional users can be added to the list of assigned users. This task can be completed by any user in the account with administrative permissions - for details on how they can do so please visit our Account Managment section.

If a single-machine license has been transferred to a new user after a prior one has used the RapidPlan license, this will incur a transfer delay.

Transferring a License

Based on the current License Agreement in place of "One license per user, per machine", a single-machine RapidPlan license can only be activated on a single user profile on a particular computer. Activation on another machine or on another profile on the same PC requires an additional RapidPlan license or a multi-machine license (for details on multi-machine licenses please contact our sales team).

If a second activation of a single-machine license occurs, a 12 hour transfer delay will be experienced on the new profile/computer that is attempting access of the license - and the original profile/computer will lose access.

The transfer delay will begin when the 'Transfer' button is clicked next to the RapidPlan license in the Invarion Launcher. Once the 12 hours has passed the license will then be coupled to that profile/computer, and will be ready to use.